VoiceSupport | TC-Helicon

Archive for the ‘VoiceSupport’ Category

VoiceSupport version 1.0 no longer supported

June 29, 2010 by admin

The original version of VoiceSupport is no longer supported. As a TC-Helicon customer please upgrade to the latest version to install any new versions of firmware for VoiceLive 2, VoiceTone Synth, VoiceTone Harmony-G XT or VoiceTone Create XT.

The new version has many new features including drag and drop preset management as well as access to more content.

VoiceSupport product page

Download and install the new version below. You do not need to uninstall the previous version. For support, manual, and video walk-through click here.

DOWNLOAD - Windows

DOWNLOAD – Mac

Posted in old version

VoiceSupport 1.1 walk-through video

June 1, 2010 by admin

TC-Helicon Product Manager, Tom Lang, walks through the major new features of VoiceSupport and how to use them. He covers details on the new preset management feature mid way through the video. For more support click here.

Posted in Tips & Tricks, Videos, VoiceLive 2, VoiceSupport, VoiceTone Create XT, VoiceTone Harmony-G XT, VoiceTone Synth

VoiceSupport 1.1 available for download now

May 21, 2010 by admin

After some lengthy delays, the new version of VoiceSupport is ready for download. The new version has many new features as well as access to more content. The most anticipated feature is the new drag and drop preset management view. All the new content can be filtered to see what you want. Singers wanting to learn more about their craft will enjoy access to VoiceCouncil articles and videos that cover topics ranging from warming up, breathing and getting gigs.

VoiceSupport product page

Download and install the new version below. You do not need to uninstall the previous version. For support, manual, and video walk-through click here.

DOWNLOAD - Windows

DOWNLOAD – Mac

NOTE to Mac 10.4 users: the content the Home page of VoiceSupport version 1.1 will not be viewable when running Mac 10.4. However, all other functions of the application will be available. If you want to see the content, it is available online at blog.tc-helicon.com.

Posted in Product Update, Support, VoiceLive 2, VoiceSupport, VoiceTone Create XT, VoiceTone Harmony-G XT, VoiceTone Synth

VoiceSupport 1.1 getting ready for prime time

May 11, 2010 by admin

Many of you have been waiting for an update on the mysterious update to VoiceSupport. We announced back at Winter NAMM 2010 that the application for USB enabled TC-Helicon product would see some substantial updates. All this is true (except for the fact we announced that it would be available in February!)

Well, VoiceSupport 1.1 is in full BETA test and the final release is right around the corner (expect the week of May 17th). Until then, here are some sneakpeek screenshots for you.

HOME (click image for larger view)

Look familiar? Articles and video on singing from the VoiceCouncil website are available as well as the product posts. You may also notice that you can have multiple products recognized by VoiceSupport; in this case VoiceLive 2 and VoiceTone Create XT.

CATEGORIES (click image for larger view)

You can customize the types of posts you see for your product.

PRESETS (click images for larger view)

This is the feature you’ll love. Now you can import your presets and can change order, copy, swap, merge, rearrange steps, name, etc. and dump back to your device. And the best thing – notice that the window is now re-sizable!

Posted in Team Blog, VoiceLive 2, VoiceSupport, VoiceTone Create XT, VoiceTone Harmony-G XT, VoiceTone Synth

What you’ve all been waiting for!

April 1, 2010 by admin

TC-Helicon announces the product for every performing musician that gets song requests that they don’t know how to sing.

Presenting

Na-Na-Na-Na-Na-ANATOR | Don’t Know the Song Processor

The device contains three new TC-Helicon technologies that have been in development since 2006 (in addition, development of Na-Na-Na-Na-Na-ANOTOR resulted in the delay in getting VoiceLive 2 firmware released). The amazing new products will ramble on with nonsense sounds when you don’t know the words to the song. For example…

Let’s say you’ve forgotten the word to…”Everybody Have Fun Tonight” by the 80′s hit sensation Wang Chung, simply hum the melody and Na-Na-Na-Na-Na-ANATOR will insert “Na-Na”, or a number of other consonant/vowel combinations that after often sung when you forget the words.

The new technologies include:

Not-So-Intelligent Lyric Replacement

- choose what sounds you want to make instead of the lyrics you don’t know
- select the amount of Beer consumed
- apply a style to the song you don’t know

Delivery Enhancement & Un-Correction

- set how long it takes to not remember the words
- control how timid or confidently you deliver the the words you don’t know
- un-correct your voice to correlate with how bad you sing when you don’t know the words

Na-Na-Na-Na-Na-ANOTOR is available today, April 1st, 2010- but only today. Price is based on how many twenties you leave in the song-request glass on the piano.

Posted in Amusing, VoiceSupport

Preset management coming to VoiceSupport 1.1

January 14, 2010 by admin

An update to VoiceSupport is coming in February 2010. More details to follow after NAMM. But here are the improvements you’ll see in this first of more upgrades to the VoiceSupport application.

New Features in version 1.1 – available February 2010:

• Drag and drop preset management. Users can now create multiple back-up sets and store them on their Mac or PC. These can then easily be dragged/dropped back to the hardware. Users can also change preset names and aspects within each preset, such as re-ordering steps in VoiceLive 2.

• Users can manage multiple connected products. Many TC-Helicon customers own more than one device – now any number can be simultaneously connected, updated, and have presets managed.

• Access to more great content with EasyFilter. In addition to delivering tips, tricks and updates on your connected product, VoiceSupport can now deliver general news and great editorial content from VoiceCouncil Magazine, TC-Helicon’s online resource for singers. Filters allow you to see only what you want to see.

• Users will notice a faster response time and improved connectivity with TC-Helicon products, as well as many other tweaks and fixes.

New Features in version 1.1 – available February 2010:

• Users can manage multiple connected products. Many TC-Helicon customers own more than one device – now any number can be simultaneously connected, updated, and have presets managed.

• Users will notice a faster response time and improved connectivity with TC-Helicon products, as well as many other tweaks and fixes.

Posted in Team Blog, VoiceSupport, VoiceTone Create XT, VoiceTone Harmony-G XT, VoiceTone Synth

Upgrade Now! New version of VoiceSupport Application

May 29, 2009 by admin

VoiceLive 2, VoiceTone Synth, Harmoy-G XT and Create XT ship with version 1.0.0 of the VoiceSupport application. A new updated version is available that includes improvements to the Backup feature.

VoiceSupport is the best way to keep your USB enabled TC-Helicon product connected with new software, tips and tricks. (more…)

Posted in Product Update, Support, VoiceLive 2, VoiceSupport, VoiceTone Create XT, VoiceTone Harmony-G XT, VoiceTone Synth

Secret VoiceLive 2 feature revealed – VoiceSupport

February 23, 2009 by tom

voicesupporthomewindow

We didn’t publically announced this feature at the NAMM show, but now we’re ready to talk about it – VoiceLive 2 ships with a new software utility called VoiceSupport. VoiceSupport is a Windows/Mac application that connects VoiceLive 2 with our support network. (more…)

Posted in Team Blog, VoiceLive 2, VoiceSupport