Archive for the ‘Support’ Category

Video – 10 things to know about VoiceLive Touch

June 26, 2010 by admin

Just what you asked for: more details, product being used, and demo….enjoy*

* we still know you’ll want to know more. Don’t worry. Don’t freak out. Don’t spend your time commenting on being impatient. We have a lot more videos planned and not just ones with passionate talking heads!

VoiceSupport 1.1 available for download now

May 21, 2010 by admin

After some lengthy delays, the new version of VoiceSupport is ready for download. The new version has many new features as well as access to more content. The most anticipated feature is the new drag and drop preset management view. All the new content can be filtered to see what you want. Singers wanting to learn more about their craft will enjoy access to VoiceCouncil articles and videos that cover topics ranging from warming up, breathing and getting gigs.

VoiceSupport product page

Download and install the new version below. You do not need to uninstall the previous version. For support, manual, and video walk-through click here.

DOWNLOAD - Windows

DOWNLOAD – Mac

NOTE to Mac 10.4 users: the content the Home page of VoiceSupport version 1.1 will not be viewable when running Mac 10.4. However, all other functions of the application will be available. If you want to see the content, it is available online at blog.tc-helicon.com.

Harmony-G XT firmware update for VoiceSupport

May 21, 2010 by admin

TC-Helicon has released a firmware update for VoiceTone Harmony-G XT – version 1.1.01. The update makes Harmony-G XT compatible with the new preset management page in VoiceSupport 1.1. With VoiceSupport you can now store, archive, rename, and move presets.

BACK UP YOUR PRESETS

Your presets will be deleted and restored to factory presets when you upgrade to version 1.1.01. With VoiceSupport version 1.1 you can back-up your presets and restore them. In VoiceSupport 1.1, click the TC-Helicon menu, select Help, then select Offline Manual. Perform the steps in Backing up your presets and restoring your presets in the Common Tasks section of the manual.

You must be using VoiceSupport 1.1 to upgrade your firmware. Download: Windows | Mac

Create XT firmware update for VoiceSupport

May 21, 2010 by admin

TC-Helicon has released a firmware update for VoiceTone Create XT – version 1.0.02. The update makes Create XT compatible with the new preset management page in VoiceSupport 1.1. With VoiceSupport you can now store, archive, rename, and move presets.

Your presets will be preserved; there is no need to back up your presets prior to upgrading.

You must be using VoiceSupport 1.1 to upgrade your firmware. Download: Windows | Mac

Maintenance Update – VoiceLive 2

April 2, 2010 by admin

TC-Helicon has released a maintanence update for VoiceLive 2 – firmware version 1.2.01. The update addresses an issue where harmony/double voices can get corrupted with with large down shifts and specific gender settings.

If you’re running version 1.1.00 or earlier:
Please visit this post for instructions on backing up your presets, setup as well as links to the manual addendum for version 1.2

If you’re running version 1.2.00:
Your presets and setup will be unaffected. Run VoiceSupport to upgrade VoiceLive 2 firmware. If you are viewing this post in VoiceSupport, click the link below to update VoiceLive 2.

VoiceTone Synth version 1.1 available now

April 1, 2010 by admin

synth

VoiceTone Synth customers can now explore new options with VoiceTone Synth version 1.1 – available now for download and upgrade.This version adds new features and improvements:

Features
- Chromatic mode allows complete vocal freedom with HardTune and voice-to-synth vocoder
- Natural pitch correction styles available with HardTune block

Improvements
- Improved instrument vocoder presets for use by guitarist singers
- Significantly lower lead voice latency
- Improved megaphone styles
- MIDI improvements over USB including patch change and channel select for those integrating Synth into their computer-centric electronic music setup.
- Sub-style navigation changed to reflect Harmony-G XT

Manual Addendum
Download the manual addendum here. It includes instructions on upgrading your firmware as well as using the new features.

Important – Backing Up Presets
Backup presets using VoiceSupport. When updating to version 1.1, VoiceTone Synth will be reset to a factory default state. This means that all user presets are erased. However, by backing up presets in advance, they can be restored after the update, and restarting VoiceSupport. For instructions on backing up presets see the version 1.1 manual addendum.

Updating VoiceTone Synth
Run VoiceSupport to upgrade VoiceTone Synth firmware. If you are viewing this post in VoiceSupport, click the link below to update VoiceTone Synth.

VoiceLive 2 Update – Available Now (seriously)

March 16, 2010 by admin

VoiceLive 2 version 1.2

After a month’s delay, version 1,2 of VoiceLive 2 is now available. A manual addendum, details on backing up preset & setup data, upgrading the firmware, and restoring preset & setup data can be found at the end of this post.

This version adds many new features, improvements, and fixes:

Features
- new Rhythmic effects
- set tap tempo by holding the Delay button
- new Dual Mono output option
- lead voice level added to preset and effects blocks
- gender added to Double effect
- guitar and lead voice phase reverse added
- added momentary on capability for Harmony and Double effects
- added +6dB and +12dB analog output modes

Improvements
- last preset recalled on power-up
- added new expression pedal parameters including: more effect levels, delay send level, Rhythmic parameters, output level, and more.
- lead voice latency reduced
- guitar compressor improved
- MIDI SysEx improvements for VoiceSupport version 1.1 and beyond
- faster auto Mic Gain setting

Fixes
- digital output level increased
- HardTune scale saved correctly on preset change
- guitar reverb style now unchanged by vocal preset changes
- lead delay Setup parameter now working correctly
- Transducer on/off switching corrected
- Notes mode low input level performance improved

Manual Addendum
Download the manual addendum here. It includes instructions on upgrading your firmware as well as using the new features.

New Rhythmic Presets
Download new Rhythmic Presets here. The manual contains instructions on how to upload these presets to VoiceLive 2.

Important – Backing Up Presets/Setup
Backup preset and system settings using VoiceSupport. When updating to version 1.2, VoiceLive2 will be reset to a factory default state. This means that all user presets and settings are erased. However, by backing up presets and setup in advance, they can be restored after the update, and restarting VoiceSupport. For instructions on backing up presets and setup see the version 1.2 manual addendum.

Updating VoiceLive 2
Run VoiceSupport to upgrade VoiceLive 2 firmware. If you are viewing this post in VoiceSupport, click the link below to update VoiceLive 2.

VoiceTone Create XT – Software Update

February 19, 2010 by admin

VoiceTone Create XT version 1.0.01 is available for download through VoiceSupport. This is a minor update with a few minor improvements and fixes (more…)

Harmony-G XT adds pitch correction

January 14, 2010 by admin

We have a nice treat for current and future owners of Harmony-G XT. Highlighting why USB on a pedal is a nice treat, new firmware version 1.1 adds auto-chromatic pitch correction. (more…)

VoiceTone Synth Tutorial Videos

December 8, 2009 by admin

Tom Lang, with a focus on guitar playing singers,  takes you through everything from hookup to editing and some advanced features in this video set. (more…)

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